
Email Marketing ServicesAutomation That Drives Revenue
An email marketing agency that turns the people who already know you into repeat buyers through automated flows and well-timed campaigns. TML builds the automations, writes and designs the emails, manages deliverability, and reports revenue and conversions per flow and per send.
Trusted by 500+ brands since 2010

Our Process
How we deliver email marketing
- 01
Audit
Review your current email program, list health, deliverability
- 02
Strategy
Build your email program strategy including automation roadmap, segmentation plan, and campaign calendar
- 03
Build
Design and build email templates, automation flows, and segmentation logic in your email platform
- 04
Launch
Deploy campaigns and automations with proper testing, deliverability checks, and tracking in place
- 05
Optimise
A/B test subject lines, content, and send times
What's Included
What our email marketing covers
Email Strategy & Planning
Full email program strategy including audience segmentation, automation roadmap, campaign calendar
Automation & Flows
Revenue-driving automated sequences for welcome, abandoned cart, post-purchase, win-back
Campaign Design & Copywriting
Professionally designed email templates and persuasive copy that reflects your brand voice, communicates value clearly
List Building & Management
Strategic list growth through lead magnets and opt-in optimization
Segmentation & Personalisation
Advanced audience segmentation by behavior, purchase history, and engagement level to ensure every subscriber receives relevant
Analytics & Reporting
Comprehensive performance reporting including open rates, click rates, revenue attribution, list growth

Selected Work
Work from our email marketing team





Email Marketing Guide
A deeper look
TML's email marketing service covers a programme audit, automation flows such as welcome, abandoned cart, post-purchase and win-back, campaign design and copy, segmentation, list growth and hygiene, deliverability setup and monthly reporting. We work in Klaviyo, Mailchimp, HubSpot, ActiveCampaign and Brevo.
Read the full breakdownShow less
Email Marketing Automation: Earning Revenue While You Sleep
Automated email sequences are the most powerful component of any email marketing programme because they generate revenue continuously without manual effort. A well-designed welcome sequence catches subscribers at their peak engagement, the first couple of days after signing up. At TML, we build welcome sequences that introduce your brand, demonstrate value, address common objections, and guide new subscribers toward a first purchase or conversion over the first week or so.
Abandoned cart automation is usually the highest-return automation for e-commerce businesses. A large share of shoppers abandon their cart before completing a purchase. A three-email abandoned cart sequence, sent an hour, a day and three days after abandonment, recovers a meaningful share of those carts with no additional ad spend. Our cart recovery emails combine urgency, social proof, and sometimes a small incentive to bring shoppers back to complete their purchase.
For B2B businesses, lead nurture automation turns cold leads into warm prospects over weeks or months. We build sequences that educate leads about their problem, introduce your solution, provide proof through case studies, address likely objections, and time conversion attempts based on engagement signals. Using tags and conditional logic in platforms like Klaviyo, HubSpot, and Mailchimp, we create dynamic flows where each subscriber's experience adapts based on how they interact with earlier emails — ensuring highly relevant communication regardless of where each lead is in their buyer journey.
List Building: Growing a High-Quality Subscriber Base
An email list is only as valuable as its quality. A smaller list of highly engaged, genuinely interested subscribers will outperform a much larger list of unengaged contacts acquired through shortcuts. At TML, we build list growth strategies focused on attracting subscribers with genuine interest in your brand — using lead magnets, content upgrades, webinar registrations, free tools, and optimised opt-in forms positioned at high-intent moments throughout your website and marketing funnels.
Lead magnets are the most effective list building tool when matched to your audience's specific needs. A SaaS company might offer a free template or tool. A consultancy might offer a detailed guide or checklist. An e-commerce brand might offer a first-purchase discount code. The key is that the lead magnet provides immediate, tangible value that makes giving an email address feel like an obvious trade. We research what your competitors offer, identify gaps, and design lead magnets built to convert.
List hygiene is as important as list growth. Inactive subscribers damage your deliverability by lowering your engagement rates — a key metric ISPs use to decide if your emails go to inbox or spam. We implement re-engagement campaigns for subscribers who have not opened in roughly three months, and sunset (unsubscribe) those who do not respond to re-engagement. This keeps your list lean and your deliverability strong, ensuring your emails consistently reach the inbox for your active, engaged subscribers who are actually worth marketing to.
Email Deliverability: The Technical Foundation of Email Success
You can have the best email strategy and most compelling copy in the world, but if your emails land in spam, none of it matters. Deliverability is the technical discipline of ensuring your emails reach the inbox, and it is where many email programmes fail silently — marketers assume their emails are being read when in reality a meaningful share are being filtered to spam. At TML, we audit and fix every technical element of your email infrastructure before launching any campaign.
The key deliverability factors we manage include: sender reputation (monitoring your domain's reputation scores across Google Postmaster Tools and Microsoft SNDS), email authentication (configuring SPF, DKIM, and DMARC records that verify your emails are legitimately sent from your domain), IP warmup protocols (gradually increasing send volume from new IPs to establish positive sending history), and bounce and complaint rate monitoring (staying below the thresholds that trigger ISP penalties).
Content and sending practices also affect deliverability. Spam filters are sophisticated machine learning systems that evaluate many signals — from subject line patterns and HTML structure to link domains and image-to-text ratios. We follow inbox-optimised email production standards: clean HTML, appropriate image ratios, clear unsubscribe links, personalised subject lines that avoid spam trigger words, and list segmentation that ensures every email is sent only to subscribers likely to engage with it.
Email Marketing for E-Commerce: Flows That Drive Revenue
E-commerce email marketing is the most systematised use case for email automation. At TML, we implement a core set of revenue-driving flows for every e-commerce client: a welcome series introducing the brand and driving first purchase, abandoned cart recovery, browse abandonment for visitors who viewed products but did not add to cart, post-purchase (order confirmation, shipping updates, product education, review request and upsell), win-back for lapsed customers, and a VIP flow with exclusive offers and early access for your top customers by lifetime value.
For fashion, beauty, and lifestyle brands, personalised product recommendation emails — triggered by purchase history or browsing behaviour — are among the highest-performing campaigns in the portfolio. Using Klaviyo's predictive analytics or Shopify's email integration, we build recommendation emails that show each subscriber products relevant to their specific tastes and purchase history, which consistently outperform generic promotional sends.
Seasonal campaign planning is essential for e-commerce brands to maximise revenue during peak periods. We build quarterly email calendars that map campaigns to key shopping events — Diwali, New Year, Valentine's Day, summer sales, and brand-specific anniversaries — with campaign briefs, send schedules, subject line testing plans, and design templates prepared in advance. Planning ahead ensures campaigns are executed with quality and delivered on time, rather than rushed last-minute sends that underperform.
What to expect from an email marketing agency in Canada
An email marketing agency should handle strategy, setup, writing, design, deliverability and reporting. In practice that means auditing your platform and list, building core automations such as welcome, abandoned cart or browse, post-purchase, re-engagement and lead nurture, then running a regular campaign calendar on top.
For Canadian businesses, compliance shapes the setup. Canada's Anti-Spam Legislation (CASL) requires express or implied consent, clear sender identification and a working unsubscribe in every commercial message, and it sets time limits on implied consent. We build sign-up forms, consent records and preference centres that meet those rules. Where you serve Quebec, we can plan French-language flows written for French readers rather than translated word for word.
Deliverability is the foundation. We set up SPF, DKIM and DMARC, clean and segment lists, and warm up new sending domains, because emails that land in spam earn nothing. Reporting then shows revenue or conversions per flow and per campaign, so you can see which emails are pulling their weight.
Marketing automation beyond email campaigns
Marketing automation connects your website, forms, CRM and messaging so the right follow-up happens without manual work. Typical automations include lead scoring, multi-step nurture sequences, sales alerts when a prospect revisits key pages, onboarding for new customers, and re-engagement for people who have gone quiet.
We build automation in the platform that fits your business, such as HubSpot, ActiveCampaign, Klaviyo or Mailchimp, and connect it to your CRM so marketing and sales see the same data. Each workflow starts with a clear goal and a simple map, then gets tested and measured, so automation saves time and produces results instead of adding complexity.
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FAQ
Common questions
Which email marketing platform do you use?
We work with Klaviyo, Mailchimp, HubSpot, ActiveCampaign and Brevo depending on your business type. We usually recommend Klaviyo for e-commerce and HubSpot or ActiveCampaign for B2B, and we will tell you if your current platform is the wrong fit.
How do you grow an email list from scratch?
We build list growth through lead magnets, content upgrades, pop-ups, landing pages and cross-channel promotion, with the aim of attracting subscribers who are genuinely interested rather than inflating the count.
Can you migrate us from one platform to another?
Yes. We handle complete platform migrations including subscriber list export and import, template rebuilding, automation recreation and deliverability warm-up on the new platform.
Our emails keep landing in spam. Can you fix that?
Deliverability rescues are one of the most common requests we get. We audit your sending infrastructure (SPF, DKIM, DMARC), review list hygiene, analyse your content for spam triggers and run a warm-up protocol if your domain reputation has been damaged. Inbox placement usually recovers over the following couple of months.
How soon can we launch our first email campaign after starting with TML?
A simple broadcast to an existing list can usually go out within a couple of weeks of onboarding. Full automation builds such as welcome series, abandoned cart and post-purchase flows take a few weeks to build, test and deploy properly. Rushing automation builds creates gaps, so we do not cut corners on setup.
How is an email marketing engagement scoped?
We begin with a free audit of your current programme, list health and deliverability. Scope then depends on how many automations you need, how often you want to send, and whether list growth work is part of the brief. You receive an itemised proposal after the audit.

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