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Town Media Labs (TML) is a branding agency based in Edmonton, Alberta. We help local trades, clinics, retailers, energy-services firms, and professional practices clarify their positioning, build a consistent visual identity, and create brand assets their teams can use across websites, ads, social, and sales. Your account team works Mountain Time hours from our office at 11930 104 St NW, backed by a 70+ person in-house team. Founded in 2010.
Quick Answer
TML is a branding agency in Edmonton, Alberta, and Edmonton is our Canadian home base. We define brand positioning, design visual identity and messaging, and deliver practical brand assets for websites, campaigns, signage, and sales materials. Our office is at 11930 104 St NW, and we work with businesses across the Edmonton metro on Mountain Time.
Brands Served Globally
Client Retention Rate
In-House Specialists
Years in the Industry
Branding services for Edmonton businesses
Selected Work
A branding project should be scoped around the decisions and assets your business actually needs.
We start by confirming the business goals, audience, current materials, and where the brand will appear, then define a clear scope before design work begins.

Discovery focuses on your services, audience, competitors, current brand materials, and the business problem the brand needs to solve. The output is a shared direction for positioning, messaging, and visual identity, so design decisions have a reason behind them.
Deliverables depend on the scope, but they are planned as working assets. That can include identity files, messaging guidance, templates, and a brand guide your team can apply across channels, from a storefront in Old Strathcona to a booth at the Edmonton Expo Centre.
Branding should support the places Edmonton customers find you. We consider how the identity and messaging will appear on your website, local search presence, ads, social profiles, and sales materials. For the wider marketing picture, see our digital marketing agency in Edmonton and our web design company in Edmonton.
Our branding process is collaborative and review-led.
We agree on the scope, gather the context we need, develop concepts for feedback, refine the chosen direction, and prepare final files with guidance for rollout.

We collect the information needed to make brand decisions: your services, audience, existing materials, and where the brand will be used. This creates a clear brief and reduces guesswork during design, whether you are a single-location clinic or a multi-site contractor.
Concepts are presented for review, and feedback is used to refine the selected direction. The number of concepts and review rounds is defined in the project scope so expectations are clear from the start.
After approval, we prepare final brand files and guidance for the channels covered by the scope. If you need website, campaign, or content support, we can connect branding work to those services and to the branding service page.
Why choose us
Edmonton is where our Canadian team lives and works, not a city we serve from another time zone. Since 2010 we have built brands for the kinds of businesses that run this city, and we focus on clear positioning and usable brand systems rather than decorative assets that sit unused after launch.
Fill out the form to get a quoteOur Canadian office is at 11930 104 St NW, Edmonton, AB T5G 2L2. Your account team works Mountain Time hours, so feedback, reviews, and approvals happen during your business day.
Edmonton's economy runs on trades, energy services, construction, healthcare, government, and family-owned retail.
We match the brand and channel mix to how each one's customers actually find and choose a supplier.
A large part of Northeast Edmonton and Mill Woods speaks Punjabi at home.
Our team writes brand messaging, ads, and landing copy in English and Punjabi natively, and tests both so budget follows whichever connects.
Brand work is designed to hold up on websites, social content, ads, proposals, signage, vehicle wraps, and sales materials, so the business looks consistent wherever an Edmonton customer meets it.
Strategy, design, copy, and production support are handled by a 70+ person in-house team, giving you one coordinated group for brand, website, and campaign needs instead of a chain of freelancers.
We build to Alberta PIPA, PIPEDA, and CASL from the start: consent on every form, compliant email flows, and WCAG 2.1 AA accessibility on every site we ship.
Industries
We work with Edmonton businesses across trades, energy services, healthcare, retail, professional firms, and growth-stage companies.
The branding approach changes based on your audience, sales cycle, and the channels you rely on, from local search and referrals to campaigns and proposals.
Case Studies — Real Outcomes

full e-commerce build + 5× organic traffic
A premium bag and backpack label came to us with a Shopify theme that converted at 0.6%, paid ads burning through ad spend with no attribution, and zero organic search presence.
We rebuilt the storefront on a custom Next.js + headless Shopify stack, redesigned the product pages around a clean editorial layout, shot every SKU in our in-house studio, and shipped 40+ SEO-optimised category and lookbook pages.
Within 90 days organic traffic grew 5×, Meta and Google ROAS lifted from 1.4× to 3.2×, and average order value climbed 28% on the back of bundle merchandising and improved size-fit content.
All Case Studies
Results at a glance
| Client | Industry | Result |
|---|---|---|
| Premium Bag D2C Brand | D2C Bags & Accessories | 5× organic traffic · 3.2× ROAS · launched in 8 weeks |
| AI Productivity SaaS | AI / B2B SaaS | 0 to 18,000 sign-ups · 11.4% trial-to-paid conversion |
| Heavy Haulage Logistics Firm | Logistics / Freight & Earthmoving | 150K+ tonnes / yr accounts won · 9× careers applications |
Every case is documented with real before-and-after metrics. No stock screenshots, no inflated numbers — just the measurable lift our work delivered.
View full case-study libraryCanadian Case Studies
Documented Canadian client work that shows how clear positioning, content, and digital experience can support business growth.
A mid-sized Calgary accounting and advisory firm was generating fewer than 15 online consultation requests per month despite 20 years in business. TML overhauled their local SEO, built a content strategy targeting tax and advisory queries, and launched Google Ads for high-value service lines — doubling consultation requests and placing them in the top 3 for 30+ local accounting keywords.
A Vancouver outdoor lifestyle brand had active Google Shopping campaigns but poor feed quality and no Performance Max structure — ROAS sitting at 1.8x. TML rebuilt the product feed, launched PMax with proper asset groups, and ran CRO sprints on landing pages — scaling Google Shopping revenue 4x at improved ROAS within seven months.
A Toronto law firm specialising in employment and corporate law had a strong referral base but minimal organic search presence. They were invisible to clients actively searching for legal services online. TML built a practice-area content strategy targeting Ontario legal queries, optimised their service pages, and deployed a Google Business Profile strategy — growing qualified client inquiries 2.5x and achieving 120+ first-page keyword rankings in five months.
Verified Google Reviews
350+ reviews
across 2 locations
02/Awards & partnerships
Our Process
A 5-step playbook we run with every Chandigarh client. Same rigor for a lean SMB engagement and a full enterprise pod — only the depth changes, and every scope is quoted to fit.
We review your business goals, audience, current brand materials, and the channels where the brand needs to work. This defines the problem the project should solve.
We confirm deliverables, decision-makers, review stages, and dependencies before production starts. You receive a clear scope and quote in Canadian dollars.
Our team develops positioning, messaging, and visual directions based on the agreed brief. Concepts are presented for feedback from the people who make the decision.
Feedback is applied to the selected direction. We focus on clarity, consistency, and assets your team can use in real marketing and sales situations across the Edmonton metro.
Final files, templates, and brand guidance are prepared for handover. If needed, we can connect the brand to website, SEO, ads, or content work.
Get a Quote
Tell us about your goals — we'll reply within one business day with next steps.
Visit Our Office
Verified Credentials & Sources
Independently rated and certified across the platforms our work runs on — verifiable on the source directories below.
Fill out the form to get a quote. Share your goals, current brand materials, and where the brand needs to show up, and our Edmonton account team will come back with a scoped next step.

Talk to a strategist
Free 30-minute call. No obligations. Just answers.
Each link below opens a dedicated local service page for Edmonton.
Each link below opens a dedicated local service page for Edmonton.