UX/UI Design
in Medicine Hat

UX and UI design is about making software and websites easy to use, and its value is clearest where a screen sits between a business and its customers or staff.

In Medicine Hat and southeastern Alberta that includes energy and industrial service companies with internal tools, agricultural and greenhouse operators with ordering and logistics needs, healthcare and professional practices with booking and intake forms, retailers selling online, and organisations around the college and the city that need clear public-facing sites.

We start with research, scaled to the project.

For a small business that may be three or four conversations with customers and staff plus a review of how people use your current site

for a larger tool it may include a short survey and walkthroughs of how work actually gets done.

The output is a plain summary of who the users are, what they struggle with and what the new design must make easier, so the later decisions have evidence behind them.

Wireframes and prototypes come next. Wireframes settle structure and content before colour and polish, and clickable prototypes in Figma let you try the flow on a phone or laptop.

Testing a prototype with a handful of real users usually finds problems that no amount of internal review does, and fixing them at this stage costs far less than fixing them after development.

We record what we changed and why, so decisions are not lost.

Visual design and design systems follow.

We build a consistent set of colours, type, components and spacing so pages and screens feel like one product, and so your team or developers can extend it without starting over.

Accessibility is part of this: readable contrast, clear focus states, sensible form labels and error messages.

We aim for WCAG 2.1 AA, but we will not claim full compliance without proper testing, and we say where audits or fixes are still needed.

Dashboards and internal tools deserve their own care.

A field supervisor on a phone, a dispatcher with several screens and an owner checking numbers at the end of the day need different views.

We design around the decisions each person makes, reduce clutter and keep the highest-value information visible.

For businesses with an existing system we can redesign the interface while your developers keep the back end, or hand over specifications they can build from.

TML has no Medicine Hat office and serves the city remotely from our Edmonton office, on Mountain Time.

You receive weekly check-ins, Figma files you own and a written summary at each stage. Handover includes specifications, component notes and a walkthrough for your developers.

We quote each project individually after a discovery call, and we do not promise conversion or usage improvements, because those depend on much more than design.