Out-of-Home Ads
Coca-Cola
Served remotely from our Edmonton office · Eastern-hours calls · PIPEDA and CASL aware
Digital Marketing Agency for Businesses in Ottawa
Town Media Labs (TML) helps Ottawa businesses get more calls, enquiries, and sales through local SEO, Google Ads, websites, branding, and social media. We do not have an Ottawa office: your account team works remotely from our Canadian office in Edmonton, schedules calls and reviews inside Ottawa business hours, quotes in Canadian dollars, and is backed by a 70+ person in-house production team. Founded in 2010.
Quick Answer
TML is a digital marketing agency that serves Ottawa remotely from its Canadian office in Edmonton, Alberta. We get Ottawa businesses found on Google, run Google Ads that turn into booked jobs, consultations, and sales conversations, and build fast, accessible websites that convert, in English and French where your audience needs both. Clients include government contractors and consultancies, technology companies in Kanata, professional firms downtown, clinics, trades and home services, and retailers and restaurants across the National Capital Region.
Brands Served Globally
Years in the Industry
In-House Experts
Client Retention Rate
Digital Marketing Services in Ottawa
Full-service digital marketing for Ottawa and National Capital Region businesses.
Selected Work
A glimpse of what we've built.
Outdoor Campaign
Pepsi
Brand Identity
Brand System
Web Development
Multi-Device Web
Guerilla Marketing
Snickers
UX / UI Design
PropTech App
Social & Creative
Fitness Creative
Packaging Design
Eskimo
Mobile UX
Smart Home App
Print Advertising
Faber Castell
01
How does TML help Ottawa businesses rank on Google?.
Most Ottawa searches name a neighbourhood or a problem, and Google answers with the map pack and local pages, in English or in French. We build SEO around that behaviour.
See our SEO services in Ottawa, or read how to choose a digital marketing agency in Canada.
Tap to explore →
Community pages that match real searches
One homepage cannot rank for every community you serve. We build a useful page for each service-and-area combination, from the Glebe to Kanata and from Orléans to Barrhaven, written around the questions locals type, and link them so authority flows to the pages that bring revenue.
- Service-plus-community pages across the areas you serve
- Content written around real local questions
- Internal linking that concentrates authority on money pages
02
How does TML run Google Ads and websites for Ottawa businesses?.
Paid search works in Ottawa when targeting, landing pages, and tracking are built as one system. See our Google Ads agency in Ottawa and our Canada coverage.
Tap to explore →
Search campaigns built around intent
We start with the searches that signal intent to buy or book, group them into tight ad groups by service, and maintain negative keyword lists from day one. Campaigns can be split by area and by language across the region so each one bids and reports separately, with ad schedules set around when your customers actually call.
- Tight keyword themes with disciplined negative lists
- Geo-targeting by area, with separate English and French campaigns
- Ad schedules matched to when your phones are staffed
Why choose us
Why Ottawa businesses work with TML.
Ottawa buyers, from procurement officers to homeowners, compare suppliers carefully and expect straight answers. We keep the arrangement simple: a Canadian account team that works to Ottawa business hours, a full in-house production team behind it, and reporting that shows what each enquiry cost.
Fill out the form to get a quote01
Canadian Team, Ottawa Hours
Your account team works remotely from our Edmonton office, two hours behind Eastern time, and schedules calls, approvals, and campaign changes inside your business day.
We say plainly that we have no Ottawa office; we serve the city remotely.
02
Privacy and Accessibility, Handled
We build to PIPEDA, CASL, and the Accessibility for Ontarians with Disabilities Act from the start: consent on every form, compliant email flows, and WCAG 2.1 AA accessibility on every site we ship.
03
Community-Level Local SEO
The National Capital Region is many distinct markets.
Centretown, the Glebe, Westboro, Kanata, Barrhaven, Orléans, and Gatineau across the river each get their own pages and Google Business Profile strategy where you serve them.
04
English and French Campaigns
Ottawa and Gatineau buyers search in both official languages.
We plan bilingual pages and campaigns from the start, with French copy professionally translated and reviewed before launch, and report on each language separately.
05
Everything In-House
Strategy, SEO, paid media, design, development, video, and reporting from one team, with one accountable lead for the whole programme.
06
Plain-Language Reporting
One dashboard showing what you spent, what a lead cost, and which channel produced it, reviewed with you every two weeks during Ottawa business hours.
Industries
Industries we serve with digital marketing in Ottawa.
Our Ottawa work follows the region's mix: government contractors and consultancies, technology and software companies, associations and not-for-profits, law, accounting, and other professional firms, health and allied health clinics, trades and home services, real estate and builders, tourism, restaurants and hospitality, and retail.
Each gets a plan matched to how its buyers research and decide.
01Trades & Home Services—
02Construction & Builders—
03Real Estate—
04Healthcare & Allied Health—
05Dental—
06Legal—
07Accounting & Professional Services—
08Government Contractors—
09Associations—
10Logistics & Transport—
11Hospitality & Restaurants—
12Retail—
Case Studies — Real Outcomes
Case studies Ottawa businesses ask about.
01/03
CASE 01
D2C Bags & Accessories
5× organic traffic
3.2× ROAS
launched in 8 weeks
Premium Bag D2C Brand
full e-commerce build + 5× organic traffic
A premium bag and backpack label came to us with a Shopify theme that converted at 0.6%, paid ads burning through ad spend with no attribution, and zero organic search presence.
We rebuilt the storefront on a custom Next.js + headless Shopify stack, redesigned the product pages around a clean editorial layout, shot every SKU in our in-house studio, and shipped 40+ SEO-optimised category and lookbook pages.
Within 90 days organic traffic grew 5×, Meta and Google ROAS lifted from 1.4× to 3.2×, and average order value climbed 28% on the back of bundle merchandising and improved size-fit content.
All Case Studies
Every case is documented with real before-and-after metrics. No stock screenshots, no inflated numbers — just the measurable lift our work delivered.
View full case-study libraryVerified Google Reviews
4.9
350+ reviews
across 2 locations
What Our Clients Say.
02/Awards & partnerships
Awards from the industry. Trust from the platforms.
0+co-signs
& certifications
& certifications
i.Awards & certified partners
01Award · 2026
Top GenAI Company
Clutch · 2026 leader
02Certified partner
Google Ads
Performance & search
03Award · 2024
Red Herring Winner
Top 100 Asia
04Certified partner
Microsoft
Cloud & enterprise
05Certified partner
Shopify
Commerce builds
06Award · 2024
Flutter Service Award
App development excellence
07Certified partner
WordPress
CMS & enterprise web
08Certified partner
ChatGPT
AI workflow partner
09Award · 2025
Top Clutch · App Dev
Verified industry leader
10Certified partner
Gemini
Google AI partner
11Certified partner
Google Cloud
Infra & data
12Certified partner
Bing Ads
Microsoft advertising
ii.Compliance & security
Our Process
How TML works with Ottawa businesses.
A 5-step playbook we run with every Chandigarh client. Same rigor for a lean SMB engagement and a full enterprise pod — only the depth changes, and every scope is quoted to fit.
01
Step 1
Discover
We interview your team, audit your website, analytics, and ad accounts, study your closest Ottawa competitors, and map how your customers search.
You get a written diagnosis of what is holding growth back.
02
Step 2
Strategy
A 90-day roadmap in plain language: which channels to prioritise, which communities and audiences to target first, and how success will be measured. You approve it before anything is built.
03
Step 3
Build
Our in-house team produces the pages, campaigns, creative, and tracking, with PIPEDA and CASL consent and bilingual content and accessibility scoped in from the start.
You review everything before it goes live.
04
Step 4
Launch
Work ships in two-week sprints. Tracking is tested before any ad budget is spent, so the first report is trustworthy.
05
Step 5
Scale
Monthly reports tied to enquiries and revenue, fortnightly reviews in Ottawa business hours, and quarterly strategy resets. What works gets more budget; what does not is cut.
Frequently Asked Questions about TML in Ottawa
What does Town Media Labs do for businesses in Ottawa?+
TML gets Ottawa businesses found on Google, runs Google Ads that turn into booked jobs and consultations, builds websites that convert, and handles branding and social media. You can hire us for one channel or as your complete outsourced marketing team.
Does TML have an office in Ottawa?+
No. Our only Canadian office is in Edmonton, at 11930 104 St NW, two hours behind Eastern time. We serve Ottawa remotely from there, with design, development, and content production in our Chandigarh studio. Calls and reviews happen in your business hours.
How is a Ottawa engagement quoted?+
Every engagement is scoped to your goals and channels, then itemised in writing and quoted in Canadian dollars before you sign. Ad spend is paid from your own accounts directly to Google or Meta, never marked up. Fill out the form to get a quote.
Can you run campaigns in English and French?+
Yes. We plan bilingual pages and campaigns from the start, with French copy professionally translated and reviewed before launch, and separate reporting for each language. Each area you serve, including Gatineau, can get its own landing pages, Google Business Profile strategy where you have a location, and geo-targeted campaigns, so you show up wherever your customers search.
How will I know if the marketing is working?+
Call tracking, form tracking, GA4, and your CRM are connected before campaigns launch, so every enquiry is attributed to a channel. You get one dashboard showing spend, enquiries, and cost per lead, a monthly written report, and a fortnightly review call.
Get a Quote
Talk to a Ottawa marketing strategist
Tell us about your goals — we'll reply within one business day with next steps.
Verified Credentials & Sources
Independently rated and certified across the platforms our work runs on — verifiable on the source directories below.
Ready to grow your Ottawa business?
Fill out the form to get a quote. Tell us your goals and the areas you serve, and your account team will come back with questions or a short review of your search and ad performance.
Talk to a strategist
Free 30-minute call. No obligations. Just answers.
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