WhatsApp MarketingBusiness API, Broadcasts & Chatbots
A WhatsApp marketing agency that turns WhatsApp into a sales and support channel. TML sets up the WhatsApp Business API, builds chatbot flows that answer and qualify enquiries, runs opt-in broadcast campaigns and click-to-WhatsApp ads, and connects every conversation to your CRM.
Trusted by 500+ brands since 2010
Our Process
How we deliver whatsapp marketing
- 01
Consult
Understand how customers contact you today
- 02
Set Up
Register the Business API number, verify the profile
- 03
Automate
Build chatbot flows, order notifications and lead qualification, and get message templates approved
- 04
Grow
Add opt-ins across your site and ads, and launch click-to-WhatsApp campaigns
- 05
Report
Track delivery, reads, replies and conversions, then refine flows and campaigns every month
What's Included
What our whatsapp marketing covers
Business API Setup
Number registration through an official provider, Meta Business connection, business profile
Message Templates
Marketing, utility and authentication templates written to WhatsApp's rules and submitted for approval
Chatbot Flows
Automated replies that answer common questions
Broadcast Campaigns
Segmented, opt-in campaigns for offers, launches, reminders and re-engagement, with delivery, read and reply reporting
Click-to-WhatsApp Ads
Facebook and Instagram ads that open a chat with your business
CRM & Store Integration
Conversations, leads and orders synced with your CRM
Selected Work
Work from our whatsapp marketing team
WhatsApp Marketing Guide
A deeper look
TML's WhatsApp marketing service sets up the WhatsApp Business Platform for your brand and runs opt-in broadcast campaigns, automated chatbot flows, click-to-WhatsApp ads and CRM-connected follow-ups, with message templates and consent handled to WhatsApp's rules.
Read the full breakdownShow less
WhatsApp Business API setup and compliance
The free WhatsApp Business app suits a single phone, but it cannot send approved broadcasts at scale, run automation or share one number across a team. The WhatsApp Business Platform (API) can. We register your number through an official provider, connect it to your Meta Business account, apply for a verified business profile where eligible, and set up the shared inbox your team will use.
WhatsApp has strict rules on consent, template categories and message quality. We write marketing, utility and authentication templates that follow those rules, get them approved, and keep opt-out handling and quality ratings under watch so your number keeps its sending limits.
Chatbots and automated flows
Most WhatsApp enquiries ask the same few things: price ranges, availability, location, delivery and order status. A chatbot flow answers those instantly, collects the details your sales team needs and hands the conversation to a person when it should. For stores, automated flows cover order confirmations, shipping updates, abandoned cart reminders and review requests.
Flows are written in your brand voice, in English, Hindi or Punjabi where your customers prefer it, and connected to your CRM, Shopify or WooCommerce store so leads and orders are recorded without copy-pasting.
Click-to-WhatsApp ads and broadcast campaigns
Click-to-WhatsApp ads on Facebook and Instagram open a chat with your business instead of a landing page. For offers that need a conversation, such as admissions, real estate, clinics and high-ticket products, this often brings enquiries that are easier to qualify than a form fill. We run these ads alongside your Meta campaigns and track which ones lead to sales.
Broadcast campaigns go to segmented opt-in lists: new arrivals, festival offers, appointment reminders, event invites or re-engagement messages. We plan the calendar, write the templates, send at sensible times and report delivery, reads, replies and conversions for every campaign.
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02/Awards & partnerships
Awards from the industry. Trust from the platforms.
& certifications
Top GenAI Company
Clutch · 2026 leader
Google Ads
Performance & search
Red Herring Winner
Top 100 Asia
Microsoft
Cloud & enterprise
Shopify
Commerce builds
Flutter Service Award
App development excellence
WordPress
CMS & enterprise web
ChatGPT
AI workflow partner
Top Clutch · App Dev
Verified industry leader
Gemini
Google AI partner
Google Cloud
Infra & data
Bing Ads
Microsoft advertising
FAQ
Common questions
Is bulk WhatsApp marketing allowed?
Sending to people who have not opted in breaks WhatsApp's rules and can get your number restricted or banned. We only use the official WhatsApp Business Platform and send broadcasts to opt-in contacts, using approved templates.
What is the difference between the WhatsApp Business app and the API?
The free app works on one or a few devices and suits small, manual conversations. The API supports a shared team inbox, approved broadcasts, chatbots and integrations with your CRM or store, which is what a marketing programme needs.
Can we keep our current business number?
Usually yes. A number already used on the WhatsApp app can be moved to the API, although it then stops working in the app. We plan the move so you do not lose access during the switch.
Can the chatbot reply in Hindi or Punjabi?
Yes. Flows can be written in English, Hindi, Punjabi or other languages your customers use, with a language choice at the start of the chat if needed.
How is a WhatsApp marketing engagement scoped?
We start with a free consultation. Scope then depends on setup needs, how many automated flows you want, how often you send campaigns and whether we run click-to-WhatsApp ads. You receive an itemised proposal, with WhatsApp's conversation charges and ad spend shown separately.
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